Our History
Compass, Inc. (Compass) was founded in 2003, by Pat and Lexa Reuter. Pat began his career at DMA in 1980. After 20 years Pat retired and began working at a small business consulting for NIMA/NGA before opening his own company to focus on work/life balance for the employee while still performing the mission for the customer. To achieve this balance, Compass brings world-class benefits to our employees including flexible time off and fringe benefits topped off by a corporate office that cares about and listens to our employees.
Compass started with only three (3) employees in the first month, and our first client was NIMA/NGA, which is still our biggest client today. After winning a prime contract with NGA for resource, decision, and acquisition support personnel, the company truly started on its growth trajectory. This first prime contract allowed us to open a second office located in Huntsville, AL. Since that time, we have diversified with awarded contracts at additional DOD/IC clients .
With headquarters in Winchester, VA, Compass is a small business that is 100% focused as a DoD/IC-focused professional service provider. We work to maintain a strong company culture built upon maintaining our commitment to the mission, technical prowess, professionalism, and (above all) our employees’ work satisfaction. We provide Advisory and Assistance Services (A&AS) and System Engineering and Integration (SE&I) to our government and business partner customers. We strive to maintain a non-conflicted Organizational Conflict of Interest (OCI) profile as trusted and assured personnel expertise for critical DoD/IC missions through life-cycle acquisition management and technical support services.
Our Current and Former Clients
ISO Certifications
International Organization for Standardization 9001:2015 (9001) is a globally adopted standard for Quality Management Systems (QMS). The standard was derived from the collective experience of international experts who participated in the ISO Technical Committee ISO/TC 176 Quality Management, and Quality Assurance. Organizations can use the certification to improve organizational quality across any business field or industry and must re-certify standards compliance every three years and undergo third-party surveillance audits each year.
Compass’s QMS first achieved ISO 9001 certification in 2014 and uses the standard’s principles to guide us in improving performance. Our certified QMS has produced numerous benefits for the organization and our customers in areas such as process planning, continual improvement, more efficient solution development, fewer errors, and faster issue resolution. Compass’s commitment to repeatable, controlled processes is demonstrated in our high customer satisfaction.
International Organization for Standardization 20000-1:2018 (20000-1) is an international standard covering Service Management Systems (SMS), and was developed using IT Infrastructure Library (ITIL®) framework best practices. Compass's SMS first achieved ISO 20000-1 Service Management Systems (SMS) certification in 2021. Certification of Compass's system demonstrates a commitment to our customers by anticipating their needs and enabling effective responses to those needs with high-quality services through the planning, design, transition, delivery, and improvement of an SMS using a coordinated set of policies, processes, organizational structures, and people involved in managing services. ISO 20000-1 principles have also improved internal corporate functions by aligning our SMS processes to improve service delivery efficiency while maintaining high customer satisfaction.
International Organization for Standardization 27001:2013 (ISO 27001) is an international standard for specifications of an Information Security Management System (ISMS). The ISMS emphasizes Compass management’s commitment to ensuring the confidentiality, availability, and integrity of information by the implementation of security controls based on risk factors. ISO 27001 not only covers security for electronic information but extends to physical resources and proprietary knowledge of employees. This holistic approach to information security demonstrates credibility, trust, and confidence to all customers, stakeholders, and partners. Compass’s ISMS first achieved ISO 27001 certification in 2021. We continue to actively monitor, review, maintain and mature our ISMS to protect Compass’s business-sensitive and confidential information through ongoing operations, risk assessments, and risk mitigation planning.
